Privacy policy

Last Updated: June 2026

At Kenosis Homes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you use our website, place an order, contact us, or subscribe to our communications, we may collect information such as:

Full name
Email address
Mobile phone number
Billing address
Shipping address
Company name (if applicable)
Order details and purchase history

Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your complete debit card, credit card, UPI, net banking, or other payment credentials on our servers.

Technical Information

We may automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Website usage data
Referring website information
Date and time of visits

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Deliver purchased products
Manage customer accounts
Provide customer support
Respond to inquiries and requests
Send order confirmations and shipping updates
Improve website performance and user experience
Prevent fraudulent transactions
Comply with legal obligations
Send promotional offers, newsletters, and marketing communications (where permitted)

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Maintain shopping cart functionality
Improve website performance
Analyze visitor behavior
Support marketing and advertising activities

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary, including:

Service Providers

Payment processors
Shipping and logistics partners
Website hosting providers
Analytics providers
Marketing service providers

Legal Requirements

We may disclose information when required by law, court order, government authority, or to protect our legal rights.

5. Order Fulfillment & Delivery

To deliver your orders, we may share necessary information such as:

Name
Phone number
Shipping address

with courier and logistics partners responsible for delivering your products.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information from:

Unauthorized access
Disclosure
Alteration
Misuse
Loss

While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Marketing Communications

We may send promotional emails, SMS messages, or WhatsApp communications regarding:

New product launches
Offers and discounts
Company updates
Marketing campaigns

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.

8. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us immediately if you suspect unauthorized access to your account.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites independently.

10. Data Retention

We retain personal information for as long as necessary to:

Fulfill orders
Provide customer support
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce agreements

11. Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where applicable
Opt out of marketing communications

Requests may be submitted using the contact information below.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.